Welcome to Carlinkit Factory Australia (https://au.carlinkitfactory.com/). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information you voluntarily provide to us, such as:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely through third-party providers)

b. Non-Personal Information

We also collect non-personal data such as:

  • IP address
  • Browser type
  • Referring URL
  • Device information
  • Cookies and usage data

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process orders and deliver products
  • Respond to customer service requests
  • Improve our website and services
  • Send order updates and promotional emails (only with your consent)
  • Detect and prevent fraud or unauthorized access

3. Sharing Your Information

We may share your personal information with:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping providers (e.g., Australia Post, FedEx)
  • Our internal team and service providers for operational purposes

We do not sell, rent, or trade your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies to:

  • Enhance site functionality
  • Analyze traffic and usage patterns
  • Remember your preferences

You may choose to disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL encryption
  • Secure payment gateways
  • Regular malware scanning

However, no method of transmission over the internet is 100% secure.

6. Your Rights (Australia)

Under the Australian Privacy Principles (APPs), you have the right to:

  • Access your personal information
  • Request corrections to your information
  • Make a privacy complaint

To exercise your rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other sites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Carlinkit Factory Australia
Email: service@carlinkitfactory.com
Phone: +86 180 2876 6177
Business Hours: Monday – Friday, 9 AM – 6 PM (GMT+8)