Shipping Policy
At Carlinkit Factory, we are committed to fast, safe, and affordable shipping for all our customers across Australia and around the world. We offer free international shipping on orders over 100 AUD, and a flat shipping fee of 10 AUD for orders below that amount. Express delivery options are also available for those who need faster service.
Shipping Options & Delivery Times
Standard Shipping
Free for orders over 100 AUD
Flat 10 AUD shipping fee for orders under 100 AUD
| Destination | Estimated Delivery Time |
|---|---|
| Australia / New Zealand | 1 – 2 Weeks |
| United States | 1 – 2 Weeks |
| US Remote Regions (AK, HI) | 2 – 3 Weeks |
| Canada | 1 – 3 Weeks |
| United Kingdom / Ireland | 1 – 2 Weeks |
| Germany / France | 1 – 2 Weeks |
| Other EU Countries | 1 – 3 Weeks |
| Middle East | 1 – 3 Weeks |
| Hong Kong / Taiwan / Japan | About 1 Week |
| Rest of the World | 2 – 4 Weeks |
Note: Delivery times are estimated based on past performance and may vary due to customs, weather, or local courier delays.
Express Shipping
Need it faster? Choose 4PX Prime Express at checkout for expedited delivery.
Typical delivery time: 3–5 business days
(Final cost is calculated at checkout.)
Order Processing Time
Orders are processed within 1–3 business days, Monday to Friday (excluding holidays).
If additional verification is required (e.g., address confirmation or payment check), processing time may be extended.
Tracking Your Order
You’ll receive a shipping confirmation email after dispatch.
A tracking number will be provided within 1–2 business days.
Track your parcel here: https://www.aftership.com/couriers/4px
Tracking updates may take 1–3 business days to sync.
All Prices Include Taxes & Duties
All product prices on our website are in AUD and include all applicable taxes and import duties.
There are no hidden charges or extra fees at delivery.
Logistics Partners
We partner with trusted logistics companies to ensure your order arrives safely and on time:
Australia: Australia Post, 4PX
United States: USPS, FedEx
Germany: DHL eCommerce US, DHL Express, DPD
United Kingdom: GLS
China & International: 4PX
Important Reminders
Secure Delivery: If packages are often left unattended in your area, choose a delivery method that requires a signature.
Address Accuracy: Please double-check your shipping address. If a package is returned due to an incorrect address or unclaimed delivery, a 10% restocking fee will apply.
Damaged Packaging or Products
If Packaging is Damaged:
Refuse the delivery and notify us immediately
Or accept the parcel and write “Subject to Concealed Damage” before signing
If Product is Damaged:
Notify the carrier within 48 hours
Take clear photos of the damage
Email service@carlinkitfactory.com for assistance and replacement arrangements
Need Help? Contact Us
📧 Email: service@carlinkitfactory.com
📞 Phone: +86199 2533 6694
📍 Warehouse Address:
No. 279 Chiling Road, Chiling Road Street
Tianxin District, Changsha City
Hunan, 410111, China
🕘 Customer Support Hours:
Monday to Friday | 9:00 a.m. – 5:00 p.m. (China Standard Time)